Services we provide
Unfortunately we do not undertake any Legal Aid work. All our criminal work is
also privately funded even though the clients are made aware of their
entitlement to have public funds.
We recognise that seeing a solicitor often comes at a difficult and stressful
time in our clients' lives. We aim to provide high quality legal advice combined
with value for money and believe our rates are very competitive.
We are mainly based in East London means that we are conveniently placed for our
clients, yet do not have to pass on the high costs of working in Central London.
Our costs commitment to our clients is:
• A transparent fee structure, agreed in advance
• Regular, fully itemized billing
• Value for money for service
• No hidden extras at any times
Our fees are calculated on an hourly basis, depending on the seniority of the
lawyer working on the case, and the complexity of the matter.
All fees exclude VAT, disbursements and expenses.
All fees will be discussed and agreed with clients in advance.
Initial consultation fee
We offer an initial diagnostic interview for a fixed fee from £40 for 15- 30
minutes. At this meeting we will:
• Identify and understand your legal problem
• Identify possible solutions and strategy
• Give you an estimate of cost and timescale to resolve your problem
We have been offering this for some time now and have found it very popular with
prospective clients. Some use us as an opportunity to simply get a second
opinion from an expert. Sometimes people proceed to make the immigration
application themselves on the basis of advice in the diagnostic interview and
incur no further legal costs. Others instruct us to do further work and we agree
fees with them.
In straightforward cases, we can offer fixed fees. Our fixed fees only cover the
cost of preparing and making the application. Should an appeal or challenge be
necessary, we will agree separate fees with you.
We are regulated by the
Solicitors Regulation Authority, and abide by their Code
of Conduct and Client Care Charter.
We are dedicated to providing the best possible service to all our clients. Our
Core Values and Objectives are:
put your interests first when
be polite and considerate in our
dealings with you;
find out from the start what you
are hoping to
achieve, and aim to make sure that your
expectations are realistic;
make every effort to explain
things clearly, and in
terms you can understand, keeping jargon to a
agree with you the type of service
you can expect to receive;
tell you who will be handling your
explain what the costs are likely
keep you informed of costs
throughout so that you
can work out if a particular course of action is worth
respond to your letters and phone
tell you about any developments
and update you on
progress as work proceeds;
give you a clear bill which shows
the work done and
the amount charged;
treat all clients fairly, and not
anyone because of his or her race, sex, sexual
orientation (sexuality) or disability; and
keep what you tell us
confidential, and refuse to
act for anyone else if doing so could compromise
We take client care very seriously, and welcome feedback. Many of our clients
are very satisfied with our service and come back to us if new problems arise.
We see every new client as a potential client for life and hope that you will be
satisfied with our service.